Inside theSoftware FactoryWhat is a software factory?

AI software factory examples

How Stripe, Shopify, Uber, Ramp, DoorDash, and other engineering teams run AI software factories, with every claim linked to a public source.

The wall of lava lamps in the lobby of Cloudflare's San Francisco office.

Inside Cloudflare's software factory

An AI code reviewer running up to seven specialist agents per merge request across 5,169 repositories, built on the same developer platform Cloudflare ships to customers.

AI-native
A red DoorDash sidewalk delivery robot parked at a curb near a playground.

Inside DoorDash's software factory

Flux, DoorDash's in-house cloud-agent platform, started with one narrow use case, code review, before expanding to 130,000 automated engineering tasks a month; the reviewer it grew from now covers 10,000+ pull requests a week across 56 repositories and can push its own suggested fixes straight back to the PR.

AI-assisted
Ramp corporate-card subway advertisements at a New York City station.

Inside Ramp's software factory

Four engineers plus one part-time PM built an in-house background agent that now authors 3 of 4 merged pull requests, and gave it the same tool access as a human engineer.

AI-native
The Shopify reception desk at an office, lit in the company's green.

Inside Shopify's software factory

The famous CEO memo wasn't the whole record. Underneath it sits a Slack-native agent coauthoring one in eight merged PRs, a security harness that requires proof by exploit, and a refusal to count AI-authored lines of code.

AI-native
The New York Stock Exchange building with a large yellow

Inside Snap's software factory

A three-part agent pipeline, Casper for background PRs, CodePal for review, Code Search for navigation, on top of a stated claim that more than half of all agent investment goes into guardrails rather than the agents themselves.

AI-native
A lounge area inside a Stripe office, with a blue accent wall and the Stripe logo.

Inside Stripe's software factory

One-shot end-to-end coding agents on a forked Goose, gated by a hard two-round CI cap and a shared 500-tool internal MCP server.

AI-native
An Uber self-driving test vehicle, fitted with sensor and lidar equipment, parked on a residential street.

Inside Uber's software factory

Six platform layers, an agent registry that makes every agent action traceable to a person, and the most honest published account of what AI measurement got wrong.

AI-native
A black-and-white photo of a roadside billboard reading

Inside WorkOS's software factory

An in-house code factory that turns tracker issues into human-approved pull requests inside isolated cloud sandboxes, plus an open-source harness that refuses to open a PR without evidence the work was tested.

AI-native
Interior of a Zalando fulfilment center, with orange crates on a conveyor system.

Inside Zalando's software factory

Agentic engineering across 250+ teams since January 2024, with no mandated tool and a risk classifier that auto-approves a third of pull requests.

AI-assisted