
Inside Ramp's software factory
Four engineers plus one part-time PM built an in-house background agent that now authors 3 of 4 merged pull requests, and gave it the same tool access as a human engineer.

Four engineers plus one part-time PM built an in-house background agent that now authors 3 of 4 merged pull requests, and gave it the same tool access as a human engineer.

The famous CEO memo wasn't the whole record. Underneath it sits a Slack-native agent coauthoring one in eight merged PRs, a security harness that requires proof by exploit, and a refusal to count AI-authored lines of code.

One-shot end-to-end coding agents on a forked Goose, gated by a hard two-round CI cap and a shared 500-tool internal MCP server.

Six platform layers, an agent registry that makes every agent action traceable to a person, and the most honest published account of what AI measurement got wrong.

Agentic engineering across 250+ teams since January 2024, with no mandated tool and a risk classifier that auto-approves a third of pull requests.